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Frequently Asked Questions
Is your company a factory or a trading company?
We are a combination of a professional ISO-certified factory founded in 2005 and an experienced trading company established in 2006.
What is the Minimum Order Quantity (MOQ)?
Usually, our MOQ is one 20ft container (approximately 800sqm of decking). For trial orders, we are open to negotiation.
What standard lengths do you provide?
Our common lengths are 2.2m, 2.44m, 2.9m, 3.66m, 4.88m, and 5.4m. We also offer customized lengths based on project requirements.
How is the WPC decking packed for transport?
We use fumigated wooden pallets with an easy-loading structure. The pallets are covered with plastic film and secured with professional belts.
How does the material handle extreme weather?
Our WPC products are weather-resistant and designed to perform reliably in temperatures ranging from -30°C to 50°C with high UV stability.
Is the installation of this decking difficult?
No, it is designed for easy installation using a clip system. If a board is damaged, it can be replaced by breaking the clips on both sides without dismantling the entire deck.
Haven Decoration
